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privacy policy

Your personal data are safe on B2B GRIFFATI - Our data protection policy ensures that personal data are used exclusively for the management of orders and for the shipment of products ordered, for communications relating to orders, returns, withdrawals, payments and invoicing.

We also guarantee that the e-mail addresses provided will never be disclosed to third parties but exclusively used for sending newsletters and promotions related to our business.


All data provided to B2B GRIFFATI in the pages of the website accessible at the Internet address at the time of registration and then for the use of the services provided by B2B GRIFFATI will be treated in compliance the provisions of the Legislative Decree 196/2003 concerning the protection of personal data ("Privacy Code") and art. 13 EU Regulation n. 2016/679 (hereinafter, "GDPR").


B2B GRIFFATI, of a B2B TRADE SRL brand, CF and Vat Number 05050810281 (hereinafter, “Holder”), as data controller, informs you pursuant to art.. 13 D.Lgs. 30.6.2003 n. 196 (hereinafter, "Privacy Code") and art. 13 EU Regulation n. 2016/679 (hereinafter, "GDPR") that your data will be processed in the manner and for the following purposes:


1.Object of the Treatment

The Holder  processes personal data, such as name, surname, company name, address, telephone number, e-mail address, bank and payment details) - hereinafter, "personal data" or  "data") that you have communicated during the contracts for the services of the Owner.


2.Purpose of the processing

Your personal data are processed:

  • A) without your express consent (Article 24 letter a), b), c) Privacy Code and art. 6 lett. b), e) GDPR), for the following Service Purposes:
    • • conclude thee contracts for the services of the Holder;
    • • fulfill the pre-contractual, contractual and tax obligations deriving from relations with you in existence;
    • • fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority (such as for anti-money laundering);
    • • exercise the rights of the holder, for example the right to defense in court;
    • • mandatory tax and accounting requirements;
    • • after-sales assistance;
    • • management of litigation;
    • • customer management;
    • • quality management;
    • • programming of activities;
    • • recognition of the degree of customer satisfaction;
  • B) Only subject to your specific and distinct consent (articles 23 and 130 of the Privacy Code and article 7 of the GDPR), for the following Marketing Purposes:
    • • send via e-mail, mail and / or sms and / or telephone contacts, newsletters, commercial communications and / or advertising material on products or services offered by the Owner and recognition of the degree of satisfaction on the quality of services;
    • • Please note that if you are already a customer, we may send you commercial communications relating to services and products of the Owner similar to those already used, unless you disagree (Article 130 paragraph 4 of the Privacy Code).
    • • The processing of functional data for the fulfillment of these obligations is necessary for the correct management of the relationship and their conferment is mandatory to implement the purposes indicated above. The Holder also announces that any non-communication, or incorrect communication, of one of the mandatory information, may cause the Holder to be unable to guarantee the adequacy of the processing itself.
      Each treatment takes place in compliance with the procedures set out in Articles. 6, 32 of the GDPR and by adopting the appropriate security measures provided.
    • • The confidentiality of the data provided by users is a fundamental prerogative of the company which undertakes to adopt the most suitable measures to prevent the loss, appropriation and disclosure of the user's personal information in order to prevent unauthorized use.
      To this end, the company undertakes to constantly adopt and implement all the means and technologies aimed at protecting such information.
    • • However, given the breadth and complexity of the computer systems connected to the web as well as the impossibility of guaranteeing the total protection of the data transmissions that take place in it, the company cannot ensure the total confidentiality of the information received or sent through the server to the user.
      By accepting this privacy policy, the user releases the company from any liability in the event that the security system is violated.


3.Processing methods

The processing of your personal data is carried out by means of the operations indicated in art. 4 of the Privacy Code and art. 4 n. 2) GDPR and more precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data are subjected to both paper and electronic and / or automated processing.

The Holder will process the personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the Service Finality relationship and no later than 2 years from the collection of data for the Marketing Purposes.


4.Data Access

Your data may be made accessible for the purposes referred to in art. 2.A) and 2.B):

  • • to employees and collaborators of the Data Controller, in their capacity as persons in charge and / or internal managers of the processing and / or system administrators;
  • • to third-party companies or other subjects (by way of example, credit institutions, professional firms, consultants, etc.) who carry out outsourcing activities on behalf of the Data Controller, in their capacity as external data processors.

5.Communication of data

Without the need for express consent (pursuant to Article 24 letter a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), the Data Controller may communicate your data for the purposes referred to in art. 2.A) to Supervisory Bodies (such as IVASS), Judicial Authorities, to insurance companies for the provision of insurance services, as well as to those subjects to whom the communication is mandatory by law for the accomplishment of said purposes. These subjects will process the data in their capacity as independent data controllers.

Your information will not be disseminated.

Your data will be communicated exclusively to competent and duly appointed subjects for the performance of the services necessary for a correct management of the relationship, with a guarantee of protection of the rights of the interested party.
Your data will be processed only by personnel expressly authorized by the Holder and, in particular, by the following categories of employees:

  • • marketing office
  • • administration and accounting office
  • •  customer Assistance office
  • •  programmers and analysts
  • • commercial office

Your data may be disclosed to third parties duly appointed as Data Processors, in particular to:

  • •  google Tag Manager: Analytics / Measurement, Content Customization, Optimization
  • •  couriers, Logistics Companies, Transporters
  • •  consultants and freelancers, also in associated form
  • •  banks, credit institutions, online payment systems


6.Retention period

We point out that, in compliance with the principles of lawfulness, purpose limitation and data minimization, pursuant to art. 5 of the GDPR, the retention period of your personal data is:

  • •  established for a period of time not exceeding the completion of the services provided
  • •  established for a period of time not exceeding the achievement of the purposes for which they are collected and processed and in compliance with the mandatory time limits prescribed by law
  • •  established for a period of time not exceeding the achievement of the purposes for which they are collected and processed for the execution and fulfillment of the contractual purposes


7.Cookie management

In the event that you have doubts or concerns about the use of cookies, you can always intervene to prevent them from being set and read, for example by changing the privacy settings in your browser in order to block certain types.
Since each browser - and often different versions of the same browser - also differ significantly from each other, if you prefer to act independently through your browser preferences, you can find detailed information on the necessary procedure in your browser guide. For an overview of the action modes for the most common browsers, you can visit
Advertising companies also allow you to opt out of receiving targeted ads if you wish. This does not prevent the setting of cookies, but interrupts the use and collection of some data by these companies.
For more information and the possibility of opting out, visit
You have the right to obtain from the owner the cancellation (right to be forgotten), limitation, updating, rectification, portability, opposition to the processing of personal data concerning you, as well as in general can exercise all the rights provided. by articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR.


8.Data transfer

Personal data is stored on servers located within the European Union. In any case, it is understood that the Data Controller, if necessary, will have the right to move the servers even outside the EU. In this case, the Data Controller hereby ensures that the transfer of non-EU data will take place in accordance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses provided by the European Commission.


9.Nature of the provision of data and consequences of refusal to reply

The provision of data for the purposes referred to in art. 2.A) is mandatory. In their absence, we can not guarantee the services of the art. 2.A).

The provision of data for the purposes referred to in art. 2.B) is optional. You can therefore decide not to give any data or to deny the possibility of processing data already provided: in this case, you won't receive newsletters, commercial communications and advertising material concerning the Services offered by the Data Controller. However, you will continue to be entitled to the Services referred to in art. 2.A).


10.Rights of the interested party EU Reg. 2016/679: Articles 15,16, 17, 18, 19, 20, 21, 22

In your capacity as an interested party, you have the rights set forth in art. 7 of the Privacy Code and art. 15 GDPR and precisely the rights of:

  1. •  obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form;
  2. •  obtain the indication: a) of the origin of personal data; b) of the purposes and methods of the processing; c) of the logic applied in case of treatment carried out with the aid of electronic instruments; d) of the identification details of the owner, the managers and the designated representative pursuant to art. 5, paragraph 2 of the Privacy Code and art. 3, paragraph 1, GDPR; e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it in their capacity as designated representative in the territory of the State, managers or agents;
  3. •  obtain: a) updating, rectification or, when interested, integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right;
  4. •  object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and / or through traditional marketing methods by telephone and / or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones and that in any case the possibility remains for the data subject to exercise the right to object even only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications or none of the two types of communication.


Where applicable, it also has the rights referred to in Articles 16-21 GDPR (Right of rectification, right to be forgotten, right of limitation of treatment, right to data portability, right of opposition), as well as the right of complaint to the Guarantor Authority.


11.How to exercise rights

You can exercise your rights at any time by sending:


12.Owner, manager and agents

The Data Controller is B2B TRADE S.r.l. with registered office in Viale della Navigazione Interna 51 / A - 35129 Padua.
The updated list of data processors and persons in charge of processing is kept at the registered office of the Data Controller.


13.Final provisions

The company reserves the right to change its privacy policy at any time without expressly notifying the user, either privately, by email or otherwise, or in public. through the personal page of the site or other means of communication.
Therefore, the user is invited to consult the privacy policy frequently in order to stay updated on any changes that have occurred.
The processing of personal data, the modification or cancellation of the same can be requested from B2B TRADE S.r.l. at any time by the user free of charge.
The acceptance of the conditions at the time of registration and the use of the services offered by the site implies the tacit acceptance of the privacy policy drawn up by the company.